Honed English, LLC Refund Policy

 All sales of our online English language classes are final. Refunds will only be issued in compliance with GDPR requirements for customers residing in the European Union and the United Kingdom. 1. General Refund Policy • All purchases made through our website and processed via Thrive Cart are final and non-refundable. • We do not offer refunds for change of mind, cancellation after purchase, or dissatisfaction with the course content after access has been granted. 2. GDPR Compliance for EU and UK Customers For customers in the European Union and the United Kingdom, we comply with the General Data Protection Regulation (GDPR) which allows for refunds under specific conditions: • If you believe you are entitled to a refund under GDPR, please contact us at Simone@honedenglish.com within 14 days of your purchase. • Requests for refunds will be assessed on a case-by-case basis in accordance with GDPR requirements. 3. How to Request a Refund If you qualify for a refund based on the GDPR requirements: • Contact us at Simone@honedenglish.com with your order details, including the date of purchase and the reason for the refund request. • We will review your request and respond within 14 business days. 4. Changes to the Refund Policy Honed English, LLC reserves the right to modify or update this refund policy at any time. Changes will be effective immediately upon posting on our website. 5. Contact Information If you have any questions or concerns about our refund policy, please contact us at: • Email: Simone@honedenglish.com